Support

WP Hosting F.A.Q

Search Documentation, Knowledgebase And Watch Videos To Find Answers

DO YOU OFFER SUPPORT?

Yes! Our customer support is 24x7x365. With your hosting package you also gain 24×7 accesses to our expert support team.

WILL YOU INSTALL WORDPRESS?

Yes! It’s very easy to install first of all you can check our Knowledgebase and video tutorial. If you can’t no issue we are always ready to help you.

WILL YOU BACK UP MY SITE?

Yes! You can set up auto back up for your site. If need any help just raise a support ticket.

AM I LOCKED INTO ANY CONTRACTS?

Yes! but the contact should be valid.

HOW MUCH DOES IT COST?

All of our service and hosting are very reasonable and starting with only $3.00

What is your refund policy?

WP HOSTING has a refund policy for Shared, Reseller Hosting purchases. VPS, Dedicated and Email Services are non-refundable.

PLEASE NOTE: Purchases made with bKash, Rocket, credit cards or PayPal can be refunded to the source of payment.

You need to request refund by opening billing ticket. Before requesting refund, please cancel your plan.

PLEASE NOTE: Only first-time accounts are eligible for our 14-day money-back guarantee. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund, or if you have opened a second account with us.

DO YOU SELL DOMAINS?

Yes! we sale domain. And our domain is the cheapest price across the glove.

CAN YOU HOST MY EMAILS?

Temporary we don’t support email for WP hosting. But we have dedicated email hosting service that you can buy.

WILL WP HOSTING WORK ON MY PHONE?

Yes! You can mange your site from any devices.

HOW MANY VISITORS CAN I HAVE?

WP HOSTING is designed to support huge traffic without slowdown the site. But it will work for a limited time. If it’s going on continuously then you need to upgrade your plan.

HOW FAST WILL MY SITE BE?

WP HOSTING is built for specially for wordpress site. As we know worpress is little bit slower then others but don’t worry we make it super faster and powerful. And We use LiteSpeed web server.

WHAT ARE YOUR CONTACT DETAILS?

Address:
Duip plot no-2, Road-2, Block-B, sec-2, Mirpur-2, Dhaka-1216
Email:
[email protected]
Phone:
+8801557362041

Do you offer free SSL for life time?

As long as your account is with us, we offer SSL to you. The SSL has 90 days validity and it will be renewed automatically.

Do you offer Free Trial?

No, We don’t offer any free trial for WP HOSTING. We have 14 days money back guarantee. If you don’t like our service, you have 14 days for requesting refund.

How do I change my billing cycle?

It is not possible to change the billing cycle from the client’s side. In order to change the cycle for your hosting package, please submit a ticket with your request to our Billing department.

Is there any downtime for upgrade/downgrade the hosting plan?

No, there is no downtime for upgrade/downgrade the hosting plan. The upgrade/downgrade is automated process.

I mistyped the domain name when registering. Can I change the Domain?

No, there is way no to correct the spelling after the domain registration. We have 4 days money-back policy. We can refund you as an account credit after deducting the registry cost, which is $1. So you can register a new domain using credit.